UPS Repair and Battery Replacement in Nairobi

When you call, we first ask for the brand, model, size and symptoms. Sometimes we can solve the problem by phone, for example by resetting a setting. If a visit is needed, our technician brings test equipment and common spares. Small units can also come to our workshop for repair, while we lend a temporary unit where possible.

After every visit, you receive a short report with findings, work done and recommendations. Therefore you always know the condition of your power backup.

When it is time to replace batteries, you may have a choice. Sealed lead-acid batteries cost less upfront and suit most small and medium UPS units. They are heavy, sensitive to heat and usually last three to five years. Lithium-ion batteries cost more at the start, but they last longer, weigh less, recharge faster and handle heat better. For a UPS that cycles often because of frequent outages, lithium-ion can work out cheaper over time.

However, not every UPS supports lithium batteries. The charger and the battery management system must match. So we check the model first and only fit lithium where the manufacturer allows it. Otherwise, we fit high-quality lead-acid batteries from reputable makers, matched to the original specification.